How quickly can I get an appointment?
New-patient evaluations are often available within two business days. Call or submit a request to check current availability.
Do I need a referral?
You can contact us without one. We will help check what is needed for your visit and your insurance plan.
Do I need a diagnosis first?
No. Tell us what you are experiencing. Your physical therapist will assess your concerns and discuss appropriate next steps.
Will my insurance cover my visits?
We are in-network with Medicare, Medicare Railroad, Mass General Brigham, UnitedHealthcare, Humana, Aetna, TRICARE, BCBS and Harvard Pilgrim. Services for other plans, excluding Medicaid, are out-of-network and subject to clinic benefit verification. We are not a Medicaid provider. Coverage depends on your specific plan. We can help check your benefits and explain estimated costs before your visit. Benefit verification does not guarantee payment.
How many visits will I need?
That depends on your assessment, goals and progress. Your therapist will discuss a recommended plan and review it as treatment progresses.
Should I rest completely after an injury?
Not every injury needs complete rest, but some need specific protection or immobilization. We review the injury and medical instructions first, then discuss appropriate movement rather than prescribing the same approach to everyone.
Does exercise have to be pain-free?
What is acceptable depends on the injury, precautions and your response. Your therapist helps set individual guidance and checks symptoms during and after practice. Do not use a general pain threshold from the internet to override your plan.
When can I return to work or sport?
That depends on healing, restrictions and the demands you need to meet. We review function, capacity, confidence and response to practice and discuss a graded return, with medical clearance when required. Pain disappearing or a date passing is not the only criterion.
What if I have a fracture, a major tear or have had surgery?
Medical or surgical guidance can change protection, movement and loading. Bring your instructions. Some injuries need additional medical or specialist care; we discuss how rehabilitation fits your stage and needs.
What if I am not improving?
Tell us about setbacks, barriers and any new symptoms. We reassess your response and goals, adjust the plan and discuss further medical input when needed rather than continuing an ineffective routine.
Can I contact you for a family member?
Yes. Enter your own contact information and let us know you are contacting us for someone else.
Where is the clinic?
400 West Cummings Park, Suite 1800, Woburn, MA 01801. Free parking is available. Get directions